1. Introduction

Keepr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our embeddable CSV and Excel import service. By using Keepr, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect information such as your name, email address, company name, and billing information.

2.2 Usage Data

We collect information about how you use our service, including import volumes, file sizes, feature usage, and performance metrics.

2.3 Data You Import

When you use Keepr to import CSV or Excel files, we process the data contained in those files solely for the purpose of providing our import and validation services. This data is processed according to your instructions and our service agreement.

2.4 Technical Information

We automatically collect certain technical information, including IP addresses, browser type, device information, and usage patterns through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and validate data imports
• Send you service-related communications
• Process payments and manage your account
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Analyze usage patterns to improve our service

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. GDPR Compliance

Keepr is designed to be GDPR-compliant. As a data processor, we:

• Process personal data only according to your instructions
• Implement appropriate technical and organizational measures to protect personal data
• Assist you in fulfilling data subject rights requests
• Maintain records of processing activities as required
• Notify you of any data breaches without undue delay

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to certain types of processing

To exercise these rights, please contact us through our support channels.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Services

We may use third-party services to help us operate our service and administer activities on our behalf, such as:

• Payment processing
• Cloud hosting and infrastructure
• Analytics and monitoring
• Customer support tools

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data, subject to any legal obligations to retain certain information.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us through our support channels or visit our website.